If not now, when? If not wow, why?
Director of a Business Unit in innovative multinational FinTech. Manager of 50 employees of multiple nationalities, timezones, and roles.
Dual techno-functional background supported by Computer Science and Business Administration degrees - hence can cover various aspects, from Coaching to Profitability, from Product Management to Process Engineering and FinTech worlds from eCommerce and Banking to Corporate.
Learning new tools and techniques, like ML and AI, and applying them to do my daily job better. Startup coach and an author on medium.
As a Director, I run my Business Unit to deliver double-digit growth in revenue over 3 subsequent years, adjusting structure, roles, and business processes to keep executing successful projects and get new clients. I do it through hiring, process engineering and budget management.
From the moment I joined FIS I was responsible for improving quality, predictability and usability of our financial forecasting mechanisms. In FIS financial forecast plays an important role and I improved the toolkit we use in Trax Professional Services - designed, managed and partially done myself automation of PlanView related routines which allowed better integration of end-to-end toolkit and less manual work by my Project Managers. This effort was also used as a basis of an article about use of data science tools for financial forecasting (Use Data Science to Handle Enterprise Resource Planning Data with Ease, published in TowardsDataScience).
That year Belgium & Luxembourg Delivery team had to face new challenges - focus on service excellence and improve customer satisfaction. I've run the internal restructuring project, where we swapped Teams, defined responsibilities of Team Leaders, established new KPI established, and migrated an ERP system.
After five years' migration of SIX Payment Services Luxembourg to WAY4 system has finished, but professional relationships between SIX and OpenWay required a boost. I took over the program and proved OpenWay capable of delivering new projects. Through this journey, I've set up a different reporting structure and orchestrated new business models (Core Team, 3-party partnership with an integrator), which proved to be useful and profitable and brought us forward to do new business with SIX.
Credorax is an innovative e-Commerce and m-Commerce acquirer. I've managed the full program: my team analyzed requirements, configured WAY4 accordingly, deployed it in a cross-continental cluster and migrated Credorax merchants to WAY4 system. It has been a success and took only nine months from project kick-off to the first production transaction on a new system. Challenging schedule, the team in 5 countries, and quite a few innovative products and technologies discovered on the way.
Managing a project with a new Issuing Processing entity in Angola taught me patience and opened new cultural horizons. We have been able to push our way through, taking over tasks typically handled by Banks and have kept a good relationship, which made EMIS one of the best customers for years after launch.
Languages: English (fluent), Russian (native), French (B2), Dutch (A2)
Acted a an Advisor to start-ups, open to new opportunities. This role allows me to both share knowledge and broaden my horizons. Interested in helping more startup teams.
Interested in joint research both in business and scientific domain. Participating in educational events. Co-creator of YourDataBlog - a blog on applications of Data Science to Management, together with Dmytro Karabash